LiliPick
Help Center
Find answers about shopping, delivery, your account and selling on LiliPick.
Where is my order?
Sign in and open Orders from your account. Select an order to see its products and latest status. For delivery arrangements, refer to the selling brand’s contact details and delivery policy.
Where can I receive delivery?
Delivery is available within Egypt, according to each brand’s selected governorates. Choose your governorate while browsing. An item outside the seller’s coverage cannot be ordered to that location.
How do I pay?
Pay cash on delivery for customer purchases. InstaPay references are used for seller subscriptions, not customer checkout.
Returns and exchanges
Read the brand’s returns and exchanges policy on its storefront or product page. Contact that brand about your purchase; there is no single delivery estimate or return window shared by all brands.
Account and password
Use your account to view orders, saved products, saved brands, notifications and settings. If you cannot sign in, use Forgot password on the sign-in page.
Contact LiliPick
You can message LiliPick through our official Instagram or Facebook pages below. For an individual order’s delivery or return arrangements, contact the selling brand.
Want to sell?
Open Sell With Us to start your seller application. Submit your brand details and subscription payment for review before seller access is activated.